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Wholesale Services > Billing & OSS
Billing and OSS Systems
Telecom billing is one of the most complicated parts of offering the service. Aeneas has perfected its own telecom billing system through many years of experience with both the telecom industry and
direct feedback from its customers. Now, Aeneas is offering its proprietary billing platform to CLECs, VoIP providers,
utility companies, FTTH carriers, and more. Aeneas is able to provide a billing platform that integrates both paper
invoicing and a valuable online platform. Our online system includes a customer self-help interface, which is web-based
and available anywhere. View a demo of Aeneas mybill. Aeneas online billing allows the customer to make payments online, view
payments and past bills, update billing information, and even export their call records for analysis and management from
MSExcel.
Our billing platform is offered in an ASP model. It allows you to export records for your switch platform, IXC, RBOC resale provider rate, blend and present your own fully-branded bill.
We specialize in customer care, and will partner with you to make sure you're able to provide your customers with clear, accurate billing that's easy for you to manage and takes the confusion out of telecom billing.
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Those
just entering the market are not always aware of the complexity of billing discrete CDR, varied rate services, measured
services, or mileage sensitive services. Cable companies, utility companies, and others are often challenged by these
complexities. Billing expenses often exceed 10-15% of operational costs. In addition to the complexities of billing
telecom service in itself is the necessity of an online component. The requirements of the modern market necessitate
online bill presentment, online archiving, and online payment. Many companies are not equipped to build their own
web-based interfaces or develop their own online billing systems.
